Developed over 15 years of experience, .sustainability captures our vision of corporate sustainability in a structured methodology we use to help clients achieve excellence in sustainability reporting and communications.

To navigate our changing future, sustainability needs to be strategic, transparent, human and interconnected.”

Pioneering since 2007

We’ve been setting the standard in sustainability communications since we introduced the CSR Online Awards back in 2007.

Today, with expectations sky high for the role of business in society and environmental action, we use .future’s structured methodology to guide clients towards excellence and challenge them to use communications as a strategic lever for sustainability.

Our 4 dimensions

The .sustainability research is built around four “dimensions” that we use to assess sustainability communications and reporting, and drive improvement. It’s great for exploring best practice and understanding how companies approach key issues such as climate change and diversity and inclusion, in order to then support our clients in developing effective communication strategies and implementation.

In the spirit of our measure-manage-change approach, each dimension is supported by a set of quantitative criteria (score) and qualitative queries (effectiveness) that we use to define excellence in sustainability communications.


Sustainability as a concrete response to shared challenges and global goals but also a central pillar of a purpose-driven company: business transformation and innovation, strategy, priorities and values.


Credibility is underpinned by transparency on future targets and an honest account of progress towards those objectives, making information accessible and easy-to-understand.


Showing the personal dimension starts with dialogue and collaboration with stakeholders and runs through to strategic storytelling of engaging, human stories, but also raising awareness and advocating sustainable action by all.


Beyond silos, how sustainability is embedded into the culture and is embedded into all business areas and touchpoints across the ecosystem.

The basis for our services

It’s more than just research – .sustainability is the foundation for our approach to sustainability. All our services are inspired by its four dimensions. We show new perspectives, anticipate the challenges of tomorrow and support companies in carrying out today’s actions together.

  • Purpose, sustainability strategy and plans
  • Materiality analysis
  • Strategic communication
  • Research, assessments, analysis of context
  • Sustainability and non-financial reporting (DNF)
  • Transparency in digital communications
  • Architecture of online ESG content
  • Stakeholder dialogue and engagement
  • Content production for digital channels and corporate documents
  • Communication campaigns for sustainability topics
  • Storytelling
  • Branding and graphic design
  • Co-design and co-creation processes to boost internal engagement
  • Integration of sustainability content into digital ecosystem
  • Training, induction, integration into business functions

Transformation starts with a discussion

Our office

Via Privata Maria Teresa, 8
20123 Milano, Italy


+39 02 36680960