Our range of services

Whether we are working on strategy framework or tackling a more circumscribed project, much of what we do follows our Measure | Manage | Change method. While each client and project is different, here is a summary of our most common activities.




  • Extensive research and benchmarking
  • Key user perception audits and internal interviews
  • Customised insights from our user surveys
  • Ecosystem analysis
  • Usability testing



  • Overview analysis of strengths and challenges
  • Page-by-page analysis of current online presence
  • Action plans for improvement
  • Interaction design and wireframes
  • Second-reading of reports and web pages



  • Digital strategy and advice
  • Content strategy & key message development
  • Corporate social media strategy
  • Definition of website architecture and content description
  • Guidelines for storytelling and online content
  • Training in online communications (storytelling, copy editing, social media‚Ķ)


You can also find out more in detail about our approach and services in the areas of corporate responsibility, employer branding and social media.