Sustainability

Strategy, reporting and internal
and external communication

As companies strive to make corporate responsibility and sustainability an integral part of their day-to-day operations, the interconnection between strategy, reporting and internal and external communication is increasingly close.

Our vision is to break with a reporting-driven approach in favour of one where disclosure is not an end in itself but the starting point for a dynamic, constructive relationship with stakeholders and, ultimately, the business itself.

How we work

With our strategic approach and in-depth understanding of corporate reputation and stakeholder expectations, we are well positioned to support companies: from sustainability reporting and stakeholder engagement to strategies for engagement and communications, all supported by best-in-class content creation. The CSR Online Awards is an integral part of our approach.

A structured engagement process is key to setting strategic goals and around priorities that are relevant for the business and context. Internally, we work to understand each company’s impacts and unique role regarding sustainability topics, define strategies, key issues and challenges, and create shared culture. Externally, dialogue helps underpin a credible approach to sustainability, building collaboration and mutual understanding.

What we do:

  • Sustainability strategy
  • Materiality analysis
  • Engagement activities (workshops, interviews, surveys, stakeholder forums, etc.)

We support companies in setting up their reporting in line with international best practice and taking those already on the path to the next level. We make sure reports not only meet technical and regulatory requirements but also resonate with audiences: relevant, high-impact documents that can be “unbundled” to get content closer to stakeholders.

What we do:

  • Data collection & gap analysis
  • Content planning, writing, editing and translation
  • Graphic design

With our user-centred approach, we boost the effectiveness of digital communications, developing and implementing strategies for online and offline content, engagement and storytelling. Our watchwords are: relevance, distinctiveness, integration. Our motto is “digital-first” not digital only.

What we do:

  • CSR Online Awards Performance Report & Assessment
  • Gap analysis & actions to improve
  • Corporate website (architecture, content, etc.)
  • Storytelling and social media for sustainability
  • Content strategy for sustainability and communication plans

Discover our sustainability projects